Shipping & Return Policy

Return Policy:

All product sales are final for sanitation purposes. Color variations may differ slightly from the displayed color. We will gladly replace a damaged item for an even exchange. If you receive a damaged item, please email a picture of the damaged item along with the original packaging with 24 hours of receipt to

Products & Shipping Policy: We ship on weekdays (No Weekends) Do you accept orders placed outside of the US? No. All orders placed on Friday will be shipped out on Monday. We do offer to buy online and pick up at the facial bar by appointment pick up only. Allow 1-2 business days to process your order! (may take longer during holidays/sales). Please note that CBQ Facial Beauty Bar is NOT responsible to replace lost or stolen packages once the post office has shown a delivery confirmation to your specified address. Though these things do not happen often, if you are a victim of mail theft make sure to immediately file a theft claim with the United States Postal Service. If you have to cancel an order, please do so 24 hours after the order is placed. Please understand that transit times provided by the USPS are 3-7 days. There is absolutely no way WE can control any delays, missed routed mail, or mishaps once the packages leave our hands. Delays are to be expected during holidays, extreme weather, etc. Please verify your delivery address and email are correct. If you have provided an incorrect shipping address, your order could be delayed or not received at all. We are not responsible for orders shipped to an invalid or incorrect shipping address.